Personal Injury
Up to £5,000,000 covered in case you accidentally injure another person
Accidental Damage
Up to £5,000,000 covered if you accidentally damage another person's property
Legal Defence Costs
Up to £500,000 towards legal costs following a claim for accidentally injuring another person or accidentally damaging their property
How it works
How to make a claim
Start a claim
Provide information
Stay updated
FAQs
What is Onsi?
Onsi is a benefits provider that Lieferando has partnered with to give you access to insurance and discounts on everyday essentials.
What does access to Onsi cost?
There is no cost to you, Lieferando pays for your access on your behalf.
When will I be able to access Onsi?
You’ll have access as soon as Lieferando tells Onsi you are eligible.
How much can I claim if I have an accident?
If you have an accident whilst delivering with Lieferando, you are covered for up to £5,000,000 in case you accidentally injure another person, up to £5,000,000 if you accidentally damage another person’s property and up to £500,000 towards legal costs following a claim for accidentally injuring another person or accidentally damaging their property.
How can I make a claim?
You’ll see the option to submit a claim through the Insurance section on the home page of the Onsi app.
Need more help? Visit our support centre
Insurance Documents
Below you’ll find the specifics of your cover available for download.








