A complete white-label customer experience

Your brand

Configure domains, visual identity, content, communications and customer journeys.

Your products

Bring together insurance, benefits, services and rewards from your own portfolio or a wider partner ecosystem.

Your operating model

Choose the rules, eligibility, administration, support and claims pathways that sit behind the experience.

Different customers. Different experiences. One platform.

Create distinct propositions for different customers, schemes or workforce groups while using shared infrastructure behind the scenes.

Branding and content

Tailor the identity, content and journeys for each proposition.

Products and benefits

Choose what customers can access and how it is presented.

Eligibility and pricing

Set access, funding and pricing by customer or segment.

Customer communications

Configure communications by brand, product and lifecycle stage.

Support and claims pathways

Route customers to the right support team or claims journey.

Reporting and insight

Measure engagement, service performance and product usage.

Launch once, scale across markets

Onsi Intelligence optimises claims processing by reading documents, checking rules, identifying gaps, and guiding next steps.

Markets and localisation

Configure products, content and journeys around local customer and market requirements.

Language and currency

Localise customer experiences, from in-app to communications and product availability.

APIs and integrations

Connect identity, policy, customer, payment and partner systems through defined integrations.

Shared infrastructure

Operate multiple branded propositions through one scalable platform and administration environment.

Real impact at scale

How Onsi’s platform, benefits and operations are configured around different enterprise models.

Mobile device screen showing the Zurich Plus app experience.

Zurich PlusA personalised experience for a complex network of enterprise customers

Image showing a Deliveroo courier smiling while looking at their phone during a delivery.

DeliverooA modular protection and benefits experience for a global workforce

Image showing an Evri courier smiling while looking at their phone during a parcel delivery.

EvriEmbedded benefits, driving value with engagement and rewards

Your proposition.
Our infrastructure.

Tell us about your customers, products and markets. We’ll show you how Onsi can configure the technology and operating model behind your proposition.

Build your proposition

Parley AI agent Framer template interface preview

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Onsi is a global technology provider and a UK and EU insurance intermediary. Onsi is a trading name of Collective Society Ltd, Collective Denmark ApS (Onsi Denmark ApS) and Collective Netherlands B.V., who are authorised and regulated by the UK Financial Conduct Authority (No. 923788), the Danish Financial Services Authority (No. 42352985), and the Netherlands Authority for Financial Markets (No. 12049041), respectively. You can check this by visiting the UK Financial Services Register, the Danish Financial Services Register, and the Netherlands Financial Services Register. Onsi is ISO 27001 certified, demonstrating our commitment to information security and operational excellence. Information Security Policy available upon request.