Accidental Injury
Payment if you suffer bodily injury whilst on app due to an accident resulting in fractures or dislocations.
Funeral expenses
Payment made towards funeral expenses if you pass away as a result of an accident whilst on app.
Hospital stay
Daily payment for up to 14 days if you are hospitalised due to an accident.
Insurance designed for Couriers Partners
We've included cover for up to 30 minutes after you log off the Wolt app for your commute home.
How to make a claim
Start a claim
Provide information
Stay updated
FAQs
What is Onsi?
Onsi is a benefits provider that Wolt has partnered with to give you access to insurance whilst on app.
Is Onsi free?
Yes, it is free to claim on your insurance. The insurance costs are covered in full by Wolt on behalf of courier partners. There is an excess for medical expenses.
What is covered?
You have a range of insurance covers, provided you are on app at the time they occur (or were working within the 30 minutes prior). You can find details of the full range of cover through your account.
What isn't covered?
Examples of claims we will not pay include: For Fractures solely of fingers and/or toes. For Dislocations where the joint has been previously dislocated. For Dislocations that do not require treatment at a Hospital For Hospital Stays of less than 48 hours. For further exclusions, please refer to your policy wording which can be found in the insurance section of the Onsi app.
How can I make a claim?
You can submit a claim online through your Onsi account. Visit the Insurance page, select the type of cover, answer a few questions and submit your claim.
