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Insurance for Wolt Courier Partners

Whenever you are delivering with Wolt, we've got you covered.

Whenever you are delivering with Wolt, we've got you covered.

Sign up now

Sign up now

Insurance for Wolt Courier Partners

Whenever you are delivering with Wolt, we've got you covered.

Sign up now

Your insurance explained

Your insurance explained

Accidental Injury

Payment if you suffer bodily injury whilst on app due to an accident resulting in fractures or dislocations.

Medical expenses

Payment for medical expenses (accident only) to help support your recovery. Excess applies.

Accidental death cover

Payment for your next of kin if you have a fatal accident whilst on app.

Why sign up to Onsi?

Why sign up to Onsi?

Why sign up
to access your earnings?

Insurance designed for Couriers Partners

We've included cover for up to 30 minutes after you log off the Wolt app for your commute home.

Sign up now

Sign up now

Sign up now

Support when you need it

As a Courier Partner, you have access to a dedicated support team ready to assist with any insurance claim support you need. We’re here for you.

As a Courier Partner, you have access to a dedicated support team ready to assist with any insurance claim support you need. We’re here for you.

Sign up now

Sign up now

Sign up now

How to make a claim

Start a claim

Open the Onsi app to start your claim. Answer the questions accurately and upload your supporting documents so we can process your claim quickly.

Open the Onsi app to start your claim. Answer the questions accurately and upload your supporting documents so we can process your claim quickly.

Open the Onsi app to start your claim. Answer the questions accurately and upload your supporting documents so we can process your claim quickly.

Provide information

Please give us as much information as you can and share any photos or videos you have.

Please give us as much information as you can and share any photos or videos you have.

Please give us as much information as you can and share any photos or videos you have.

Stay updated

We’ll keep you posted on the progress of your claim by email. We’ll also tell you whether your claim is covered as soon as we can.

We’ll keep you posted on the progress of your claim by email. We’ll also tell you whether your claim is covered as soon as we can.

We’ll keep you posted on the progress of your claim by email. We’ll also tell you whether your claim is covered as soon as we can.

FAQs

What is Onsi?

Onsi is a benefits provider that Wolt has partnered with to give you access to insurance whilst on app.

Is Onsi free?

Yes, it is free to claim on your insurance. The insurance costs are covered in full by Wolt on behalf of courier partners. There is an excess for medical expenses.

What is covered?

You have a range of insurance covers, provided you are on app at the time they occur (or were working within the 30 minutes prior). You have three main insurance covers: Critical injury cover - payment if you have an accident whilst on app that leaves you injured or disabled Medical expenses - cover for medical expenses to help fund a quick recovery Accidental death - payment for your next of kin if you pass away whilst on app, including funeral expenses. You can find details of the full range of cover through your account.

What isn't covered?

You are not covered if you were not on app at the time of an accident (or were on app within the 30 minutes prior). You won’t be covered for injuries that aren’t specified in your insurance documents and there is no cover for illness or disease. You should also note that your own items such as your phone or vehicle are not covered. You can find the full details of what’s covered through your account.

How can I make a claim?

You can submit a claim online through your Onsi account. Visit the Insurance page, select the type of cover, answer a few questions and submit your claim.

What is Onsi?

Onsi is a benefits provider that Wolt has partnered with to give you access to insurance whilst on app.

Is Onsi free?

Yes, it is free to claim on your insurance. The insurance costs are covered in full by Wolt on behalf of courier partners. There is an excess for medical expenses.

What is covered?

You have a range of insurance covers, provided you are on app at the time they occur (or were working within the 30 minutes prior). You have three main insurance covers: Critical injury cover - payment if you have an accident whilst on app that leaves you injured or disabled Medical expenses - cover for medical expenses to help fund a quick recovery Accidental death - payment for your next of kin if you pass away whilst on app, including funeral expenses. You can find details of the full range of cover through your account.

What isn't covered?

You are not covered if you were not on app at the time of an accident (or were on app within the 30 minutes prior). You won’t be covered for injuries that aren’t specified in your insurance documents and there is no cover for illness or disease. You should also note that your own items such as your phone or vehicle are not covered. You can find the full details of what’s covered through your account.

How can I make a claim?

You can submit a claim online through your Onsi account. Visit the Insurance page, select the type of cover, answer a few questions and submit your claim.

What is Onsi?

Onsi is a benefits provider that Wolt has partnered with to give you access to insurance whilst on app.

Is Onsi free?

Yes, it is free to claim on your insurance. The insurance costs are covered in full by Wolt on behalf of courier partners. There is an excess for medical expenses.

What is covered?

You have a range of insurance covers, provided you are on app at the time they occur (or were working within the 30 minutes prior). You have three main insurance covers: Critical injury cover - payment if you have an accident whilst on app that leaves you injured or disabled Medical expenses - cover for medical expenses to help fund a quick recovery Accidental death - payment for your next of kin if you pass away whilst on app, including funeral expenses. You can find details of the full range of cover through your account.

What isn't covered?

You are not covered if you were not on app at the time of an accident (or were on app within the 30 minutes prior). You won’t be covered for injuries that aren’t specified in your insurance documents and there is no cover for illness or disease. You should also note that your own items such as your phone or vehicle are not covered. You can find the full details of what’s covered through your account.

How can I make a claim?

You can submit a claim online through your Onsi account. Visit the Insurance page, select the type of cover, answer a few questions and submit your claim.

Already signed up to Onsi?

Already signed up to Onsi?

Download the Onsi app now

Download the Onsi app, turn on notifications and browse your insurance

Download the Onsi app, turn on notifications and browse your insurance

App store

App store

App store

Play store

Play store

Play store

Members

Company

Legal

Contact

General enquiries

Onsi is a UK and EU insurance intermediary. Onsi is a trading name of Collective Society Ltd, Collective Denmark ApS (Onsi Denmark ApS) and Collective Netherlands B.V., who are authorised and regulated by the UK Financial Conduct Authority (No. 923788), the Danish Financial Services Authority (No. 42352985), and the Netherlands Authority for Financial Markets (No. 12049041), respectively. You can check this by visiting the UK Financial Services Register, the Danish Financial Services Register, and the Netherlands Financial Services Register.

Copyright © 2024 Collective Society Ltd, All rights reserved.